Need Help? We’re Here to Support You.

We’re here to make online faith formation simple and meaningful for everyone. Find answers to common questions, reach our support team, or explore how our approach helps learners grow in faith.

Reach Our Support Team

Our team is here to make your experience simple and worry-free. Whether you’re setting up parish courses, registering a family account, or helping students log in, we’re ready to assist with care and understanding. Contact us, and we’ll help you get back to sharing the faith with confidence.

Contact Us

Frequently Asked Questions

We’ve gathered the most frequently asked questions from families, schools, and parishes to make finding help easy. Explore step-by-step answers about course setup, account access, and platform features. If you don’t see what you need, our support team is always happy to guide you to the right resource.

For Parishes and Catholic Schools: we encourage you to contact our sales team for assistance with purchasing multiple seats or religious education courses.

For Families and Individuals: you can visit our online Catholic course store to purchase the course that interests you.

Yes! We have partnered with NCEA to provide the ACRE (Assessment of Children/Youth Religious Education) for parishes. If you're new to purchasing these assessments, please contact our sales team for guidance. Already have an account? Visit NCEA RISE to log in.

For individuals, yes, you’ll need to create an account before checking out. If you already have one, simply sign in to complete your purchase.

For parishes, schools, or families with multiple children, you will need a group created by our sales representatives.

After purchasing, you’ll receive an email with instructions to log in and access your Catholic course.
  • Individuals: Once you complete your purchase, simply log in to your account and go to your Dashboard. Your course will appear there right away.
  • Parishes and Schools: After purchasing, log in and go to your Classes tab.
    • Open the class.
    • Assign seats to your students.
    • Once seats are assigned, parents will receive an email with their child's login credentials.
    • Students will then log in to their own account and see the assigned course in their Dashboard.

    Note: Parents do not log in themselves. They only receive the email with their child’s login information.

For help purchasing multiple seats or courses, contact our sales team using this contact form.

For tech support, call 866.981.8964 or email [email protected].

Yes! It depends on what you're looking to do:
  • Publish your printed curriculum as a digital course on MCFD: Learn more on our Partnerships page.
  • Create your own learning platform to build courses internally: Visit our Learning Platform page.
  • Need help with a course you already purchased? Go to Support for setup and access help.
Yes! Our platform is COPPA compliant and designed to be safe for children. All communication flows through the parent or guardian to ensure safety and compliance with federal guidelines.

Submit a Support Request

Use this form to get help with login issues, course access, account setup, or technical questions. Share a few details below and our support team will follow up with clear guidance to help resolve the issue.